Shipment of Products
All our boxes are shipped via UPS Ground. Shipping costs are included in the cost of each box. You'll receive an email notification once your order has shipped! You are responsible for arranging for an individual to be present at the time of delivery and for the products to be properly received and secured. Especially Puglia recommends that all items be secured immediately upon delivery. Any individual at the delivery address who accepts delivery is conclusively presumed to be authorized to receive the delivery. Especially Puglia is not responsible should such an individual not be authorized to accept such delivery. You agree that your sole method of recourse for unauthorized delivery resides with the carrier of your order. Especially Puglia is not responsible should you enter any incorrect or inaccurate destination data in your order.
Ground shipping generally takes 2-7 business days with UPS. We currently don't ship outside of the US but please reach out to us at email@example.com and we will do our best to accommodate (shipping may take longer due to border and customs regulations.) Especially Puglia reserves the right to ship partial orders at no additional cost to you.
Holiday Shipping Notice : Due to high order volume at this time, shipping may be slightly delayed; we'll do our best to process your order as quickly as possible.
All orders placed between December 22nd past 1pm EST and 26th will be processed on Monday December 28th. We apologize for the inconvenience.
Holiday Shipping Cut Offs:
|Destination State||Transit Days||Holiday Cut Off|
|NY, CT, RI, DE, NJ, MD, MA||01||12.22.20|
|IN, KY, ME, MI, NC, NH, OH, PA, SC, TN, VA, WV, VT||02||12.21.20|
|AL, AR, FL, GA, IA, IL, KS, MO, WI||03||12.20.20|
|AK, LA, MS, ND, NE, OK, SD||04||12.19.20|
|AZ, CA, CO, HI, MT, NM, NV, PR,TX, UT, WA, WY||05||12.19.20|
|Service||Charge||Transit Days||Holiday Cut Off|
|UPS Three-Day Select||$20||03||12.19.20|
|UPS Next Day Air||$40||01||12.20.20|
Returns and Exchanges
Due to the nature of working with farmers and artisans, all of our products are varied and unique. All sales are final — but, if something arrives broken or you are otherwise not 100% satisfied, please contact us at firstname.lastname@example.org and we'll do our best to make things right.