From Puglia to your table US store

BEFORE YOU ORDER

Good wine.
Clear expectations.

Terms of sale · last updated 18 October 2026

1. Who we are

This website is run by Especially Puglia Ltd (“we”, “us”), a company registered in England and Wales with company number 16421269, whose registered office is at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Our wines are grown and bottled at Masseria Pietra e Terra, Contrada Catanzani/Specchia, 72012 Carovigno (BR), Italy, and orders are dispatched from there. You can reach us at info@especiallypuglia.com.

2. What we sell

  • The Discovery Box: four bottles, one of each of our signature wines.
  • Vineyard adoptions (Vignaiolo, Custode, Mastro): one year of wine deliveries and member benefits.
  • Founder’s Circle memberships (Founder’s Circle, Founding Patron, Heritage Benefactor): one year of estate wine, stays and experiences at Masseria Pietra e Terra.

What each product includes is described on its page and in the order summary. Adoptions and memberships are wine and hospitality memberships: they do not confer ownership of land, vines or any share in the business.

3. Age

You must be 18 or over to order, and the person receiving the delivery must also be 18 or over. The courier may refuse to hand over wine to anyone who appears to be under 18.

4. Prices and payment

Prices are in pounds sterling and are the total you pay, including UK delivery. You see the full amount before you pay. Payment is taken in full at checkout by Stripe; we never see or store your card number.

Adoptions and memberships are paid once and last twelve months from the date of payment. They do not renew automatically and you will never be charged again without placing a new order.

5. Your order and our contract

Our contract with you begins when your payment is confirmed and you see the order confirmation page. If we cannot fulfil an order — for example because a wine is no longer available or we cannot deliver to your address — we will tell you and refund you in full.

6. Delivery

We deliver to UK addresses only. Delivery schedules for each product are on our delivery and returns page. Please make sure your address is correct and that an adult can receive the parcel.

7. Member benefits, stays and events

Masseria visits, tastings, complimentary nights, vouchers, Supper Club discounts and Founder’s Weekend are subject to availability and must be arranged in advance with us, quoting your order reference. They are available during your twelve-month membership, are personal to the member (and any guest the membership includes) and cannot be exchanged for cash. Where a benefit is marked “*Except August”, it does not apply in August. Supper Club dates, cities and menus are announced separately. Farmstay and culinary tour enquiries are not bookings until we confirm them in writing with their own dates and prices.

8. Changing your mind

You have the right to cancel within 14 days without giving a reason. For the Discovery Box and for wine deliveries, the 14 days start on the day you receive the wine. For adoptions and memberships, they start on the day you place the order; if you cancel after you have already received a delivery or used a benefit, we refund the price less the value of what you have received.

To cancel, email info@especiallypuglia.com with your order reference. Please contact us before returning bottles so we can give you the return address; unopened bottles must be returned within 14 days of telling us, and you pay the cost of returning them unless they were faulty or not what you ordered. We refund you within 14 days of receiving the bottles back (or of your cancellation, if nothing needs returning), to the card you paid with.

9. Damaged, faulty or incorrect wine

If a parcel arrives damaged, a bottle is faulty or corked, or you received the wrong wine, email us with your order reference and, if you can, a photo. We will replace it or refund you, and cover any return cost. This does not affect your statutory rights under the Consumer Rights Act 2015.

10. Our responsibility

We are responsible for losses you suffer that are a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for delays or failures caused by events outside our reasonable control, such as carrier disruption or extreme weather; if this happens we will tell you and you may cancel for a refund of anything not yet delivered. Nothing in these terms limits our liability where it would be unlawful to do so.

11. Your information

We use your details only to fulfil your order and answer your requests, as explained in our privacy notice.

12. Law and complaints

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you can also bring proceedings in your local courts. If you have a complaint, please email us first so we can put it right.

Nothing in these terms limits your statutory rights.